Privacy Policy

At Adira Music, we respect your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or make a purchase from us.

Information We Collect

We collect various types of information from you, which may include:

• Personal Information:

  • When you create an account, place an order, or contact us, we may collect information such as:
    • Name
    • Email address
    • Phone number
    • Shipping address
    • Billing address

• Payment Information:

  • We collect payment details, such as credit card numbers and billing addresses, through secure payment processing services. We do not store your credit card information on our servers.

• Non-Personal Information:

  • We may gather non-personal information automatically when you use our website, including:
    • IP address
    • Browser type
    • Operating system
    • Pages visited
    • Time and date of visits
    • Referring website

How We Use Your Information

We may use the information we collect for various purposes, including:

• Order Processing:

  • To process and fulfill your orders, including sending you confirmation emails, shipping updates, and delivery notifications.

• Customer Support:

  • To provide assistance regarding your inquiries, issues, or requests related to our products and services.

• Marketing Communications:

  • With your consent, we may send you promotional emails about new products, special offers, and updates. You can opt out of these communications at any time by following the unsubscribe instructions in the email.

• Website Improvement:

  • To analyze user behavior and preferences, allowing us to improve our website, products, and services.

• Security Purposes:

  • To monitor and prevent potential fraud or unauthorized transactions.

Information Sharing

We do not sell, trade, or transfer your personal information to outside parties except in the following circumstances:

• Service Providers:

  • We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you. These may include:
    • Payment processors
    • Shipping companies
    • IT service providers
    • Customer service platforms

• Legal Compliance:

  • We may disclose your information if required to do so by law, in response to a subpoena, or to protect our rights or the rights of others.

• Business Transfers:

  • In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that business transaction.

Data Security

We take data security seriously and implement a variety of security measures to maintain the safety of your personal information. These measures include:

• Encryption:

  • We use Secure Socket Layer (SSL) technology to encrypt sensitive information during transmission.

• Access Controls:

  • Access to personal information is limited to authorized personnel who require it to perform their job duties.

• Regular Security Assessments:

  • We conduct periodic security assessments to identify and address potential vulnerabilities.

Your Rights

You have certain rights regarding your personal information, including:

• Access:

  • You have the right to request access to the personal information we hold about you.

• Correction:

  • You can request corrections to any inaccurate or incomplete information.

• Deletion:

  • You may request the deletion of your personal information, subject to legal obligations and legitimate business interests.

• Opt-Out:

  • You can opt out of receiving marketing communications at any time by following the unsubscribe instructions in our emails or by contacting us directly.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small files stored on your device that help us:

• Analyze website traffic
• Understand user preferences
• Improve website functionality

You can choose to accept or decline cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website with a revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our practices regarding your personal information, please contact us:

• Phone: (+62) 851-8477-1080
• Email: support@adiramusic.com

Thank you for choosing Adira Music! Your privacy is important to us, and we are dedicated to protecting your personal information.